Dreaming C-K’INGDOM People②|Longcheng: Use a steelyard to protect the interests of C-KINGDOM and customers

Date:2021-11-29

龙程:用一杆秤守护金龙与客户的利益(图1)


 

Longcheng has a modest office, but the walls are covered with MEDALS, certificates and other awards from the company, district, city and provincial levels over the years. He has won the enterprise annual "work model", "technological innovation model", "rationalization proposal award", Wangcheng District "Excellent Mechanic", "model worker", "excellent Communist", but also won the Changsha "Excellent Communist", "Hunan Outstanding Migrant workers" and other honorary titles.


Longcheng, who has worked in C-KINGDOM for 13 years, has a unique understanding of his position: what I hold in my hand is a steelyard, which is called recycled copper. When I feel satisfied, I am the boss, and when I feel satisfied, I am the customer. It is my working principle to constantly innovate working methods and ensure that the interests of the company and customers are not harmed.


 龙程:用一杆秤守护金龙与客户的利益(图2)

Steelyard pan - determination innovation sonorous line


Long Cheng, 48 years old this year, once smelted aluminum, did statistics, drove forklifts and forklifts, did recycled copper quality inspection, led copper selection class, now he is the director of jinlong New material workshop. In each post, Longcheng with their own efforts to open a blossoming flowers.


When he took over the copper selection class, he soon found that the copper selection class "big class style" management mode has various disadvantages.


After extensive research and thoughtful consideration, he proposed to carry out the "small class" management mode reform. At that time, many people were reluctant, and some even tried to dissuade him privately, but he still stuck to his decision: "Now that I'm here, I want to do something remarkable," Long recalled.


Therefore, he divided the copper class into two groups to establish a competition mechanism, and changed the management mode of "work more and get more" into "work more and get more and get more from excellent work".


Sure enough, through this management reform, the work enthusiasm of employees has been significantly improved, and the qualified rate of jinlong Copper's raw materials has increased by 3%, which has not only won the recognition of employees, but also saved the company more than 3.6 million yuan in cost every year.


"He is a good employee who takes the factory as his home and stays on the frontline every day for many years. He is a good colleague who respects leaders, is modest and comely to colleagues, and is easy-going and caring to subordinates." Golden dragon Copper production deputy general manager Gao Xinghua so evaluation of Longcheng.


龙程:用一杆秤守护金龙与客户的利益(图3)

 ▲ Gratified - adhere to the quality of ingenuity


As the person in charge of the copper selection class, the internal building is the first line of defense for product quality control, and the external building is a solid bridge for customer communication. To safeguard the interests of the company and protect the rights and interests of customers, he dared not tilt the steelyard in his heart.


"We choose copper, choose quality, only to continuously improve the qualified rate of recycled copper raw materials, is the best maintenance of the interests of the company." Dragon Cheng said firmly.


And to do a good job in the selection of copper is not easy, recycled copper variety is complex, various, including no. 1 copper, no. 2 copper wire, no. 1 purple copper, no. 2 purple copper, galvanized copper plate, copper foil paper and so on, the layman is often dazzled.


This not only tests the staff to have many aspects of knowledge reserve, but also to practice a pair of "piercing eyes" in the work.


In order to train new employees' working skills, Long Cheng is personally engaged in "field teaching". For employees who can't teach for a long time, he will teach until the end of the meeting. Because longcheng is clear in the mind, only build a solid selection of copper this quality level, in order to protect the company's sustainable development.


"This is copper-clad aluminum, this is copper-clad iron... See this carefully and remember it carefully." Squatting next to the new employee, Long cheng elaborated.


Especially in the hot summer, the workshop is like a steamer, even if the hum of the fan strong wind cooling, the effect is not obvious, their hair, cheeks, backs have been drenched with sweat.


Selection, inspection, analysis, explanation, not once, again, until the spot picked out of the recycled copper all meet the standard, so it is qualified training. It is because of the sincerity and rivalry of the dragon cheng body that new employees feel more admired.


Constant dripping wears away the stone. Under the guidance of Long Cheng, the new employee mastered the routine method of product identification and selection in only two weeks.


"There are many kinds of recycled copper, it is very difficult to ensure that the sorted copper is in line with the company's selection standards, I want to stick to the ingenuity, will continue to carry out the training work carefully." Long Cheng said.

龙程:用一杆秤守护金龙与客户的利益(图4)

 ▲  Long Cheng explained the classification and selection of recycled copper to employees


Chenggan - heart service popular


Hard service, pragmatic Benedict is the label of Longcheng. As long as the "knock-out products" that do not meet the quality requirements are selected through strict screening, Longcheng will pack, notify and keep the goods according to the customer's name until the goods are returned to the customer in good condition.


On one occasion, Long Cheng encountered a customer due to special circumstances, sent a car, I did not follow over, he took advantage of the rest time to help load the goods, and sent it over. Later, the client called to thank him. "We will ensure that the data on the release and storage strips are consistent to ensure that customers' interests are not harmed at all." Long Cheng said.


Long Cheng is proud that the warehouse has been moved several times since golden Long Copper was founded in 2006, but not a single returned cargo has gone missing. This value-added service has also become the service brand of C-KINGDOM, which has been recognized and appreciated by many customers.


"He leads a team with strong execution. No matter how difficult the environment is, his team insists on finishing the material selection work every day before leaving work." A colleague paid tribute to Long Cheng's attitude to work.


Duty in hand, balance in heart. After 13 years of working in C-KINGDOM, Longcheng has not only kept his passion for work, but also carved the motto of safeguarding the company's interests and creating value for customers into his heart, integrated it into the product quality of C-KINGDOM, put it into the hearts of customers of C-KINGDOM, and composed the praise of sharing and making progress together and creating brilliance together.


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